Short course name:

The Role of I.T. in Management 1

Module number:

COM 108

Course Syllabus:

I.T. and Organizational Management:

Enterprise Resource Planning (ERP) I.T. tools

Tools for managing the personnel/Human Resource function; I.T. facilitated selection and recruitment

Using the computer for worker task analysis and job design; job enlargement and enrichment; performance measurement and reviews

Work flow analysis and materials handling using software packages; Customer Relationship Management (CRM)

Quality assurance using computer-based systems

Computer-mediated collaborative and cooperative teamwork; Group Activity Scheduling

Messaging systems for the organization

Computerized work scheduling

Office automation tools; computer-based decision support systems

I.T. enhanced marketing business risk analysis using computers; discounted cash flow forecasts